Explore 47 projects in the Service Delivery category of the Civic Tech Field Guide.
A new online document submission tool developed by county IT and social services staff lets residents securely apply and provide documentation for a range of programs including Medicaid and food services.
The Civic Service Design minor draws upon a practice and subfield of research and theory that connect to design, social theory, and public policy and management frameworks, methods, and tools to reformulate participation and decision making in the creation of public policies, programs, and services, with the goal of fostering more just and equitable cities and societies.
"We wanted to make it a one-stop digital platform, integrating all the essential public services across ministriesโฆ with one application, citizens can access several services online, which modernises our governance"
HeyGov helps municipalities collect credit card payments for High Volume transactions (like Utility Bills and Parks & Recs) as well as High Dollar Transactions (like Tax Bills)
Ukrainian digital government app
Providing 'GovTech Express,' a conversational application dedicated to government agencies, to support the establishment of a 'Smartphone City Hall.'
The skills you need to deliver services that work
An NPO working to socially solve poverty issues in Japan.
A robust and practical service delivery management platform