America.gov
America.gov is the US federal government's AI-powered "single front door" to its services, letting people ask plain-language questions and get routed across ~29,000 federal websites.
Washington, DC
2026
Explore 23 projects in the AI Constituent Service category of the Civic Tech Field Guide.
Automating or semi-automating constituent services, usually on behalf of government, and usually in the name of efficiency and cost-savings.
America.gov is the US federal government's AI-powered "single front door" to its services, letting people ask plain-language questions and get routed across ~29,000 federal websites.
The UAE's Agentic AI for Government Services is a national framework mandating that AI "agents" power 50% of government sectors, services, and operations by 2028, redesigning services so residents state a need in plain language and the AI completes it.
OpenAI Presence is an enterprise product for deploying trusted voice and chat AI agents across customer-facing and internal business workflows (billing, support, insurance claims, IT service), with company-set policies, guardrails, human escalation, and a Codex-powered improvement loop.
AI powered two-way SMS platform that helps nonprofits, healthcare organizations, schools, and government agencies hold real conversations with the people they serve.
Providing 'GovTech Express,' a conversational application dedicated to government agencies, to support the establishment of a 'Smartphone City Hall.'
Yokosuka City developed and operates a ChatGPT-based inquiry bot for other municipalities, using ChatGPT training data and past inquiry records
Nigeria has launched a new artificial intelligence-powered chatbot designed to help citizens access government information and services, in one of the country's biggest public sector AI projects so far.
Building Multilanguage AI-Powered Chatbots to Foster Trust Between Governments and Residents
Optimice sus chats y acelere las conversiones con chatico IA