Starting in 2024, Albert will be tested at local public service counters — Maisons France services — to help users with their paperwork.
"A generative AI tool called “Albert” is used in France to streamline the daily tasks of France advisors on public services. This tool aids in accessing information, related sources, frequently asked questions, and practical links, enabling advisors to provide customised assistance to the users they assist. The tool is characterised by its free and open-source approach." - [OECD](https://www.oecd.org/content/dam/oecd/en/publications/reports/2024/06/governing-with-artificial-intelligence_f0e316f5/26324bc2-en.pdf)
Parent organization: Etalab
The bot allows people to ask questions about government services and receive information on accessing student loans, benefits and legal questions.
Nigeria has launched a new artificial intelligence-powered chatbot designed to help citizens access government information and services, in one of the country's biggest public sector AI projects so far.
Panviva combines the power of AI with the trust of compliant knowledge to exceed your customer’s expectations.
