Nepalese government mobile app for citizens
"NagarikApp is: Single mobile app for major citizen-centric government services – already 19+ integrated and further in progress. Simple registration with just a mobile number and OTP with multiple options for identity verification. Other profile details are optional and can be furnished later as the user uses it over a period. Availability of many services on a Single App brings more utility for a citizen. Uniform/easy experience across Government services including taxation-based payments. NagarikApp provides 12x7 (7 am to 7 pm, all days) customer support through toll-free IVR that can be connected to Customer Service Executive, Messenger, Viber chat, and email for any kind of support a user may need. NagarikApp is backed by 24x7 O&M support, it is always updated." - WSA Global https://wsa-global.org/winner/nagarik-app/
Governments across the globe are on their way to building national-scale digital infrastructure. A comprehensive view of the state of DPI, however, is missing. The DPI Map addresses this.
POPVOX Foundation works to inform and empower people and make government work better for everyone.
Starting in 2024, Albert will be tested at local public service counters — Maisons France services — to help users with their paperwork.
