GovChat is a web platform that also uses Whatsapp and USSD to allow citizens to connect with government representatives.
Using the USSD: \*120\*9191# and WhatsApp: 060 078 6613 citizens can speak to their representatives. GovChat is South Africa’s largest civic engagement platform accessible online, on any mobile handset and feature phones.GovChat connects you with your government across all platforms accessible via any mobile device or feature phone.
13,565,723 Sassa applications received 644,104,689 Messages processed 117,460,999 PWA Page Views 9 Million Active users (Source) — 2025-08
In the first 72 hours of launching, GovChat saw more than 8 000 engagements taking place. (Source) — 2019-7
Governments across the globe are on their way to building national-scale digital infrastructure. A comprehensive view of the state of DPI, however, is missing. The DPI Map addresses this.
POPVOX Foundation works to inform and empower people and make government work better for everyone.
Starting in 2024, Albert will be tested at local public service counters — Maisons France services — to help users with their paperwork.
