Playbooks and collections of design principles give us an opportunity to codify and abstract the way in which we work to help others understand, adapt, and replicate on their own.
Martin Wright at mySociety wrote this helpful definition of playbooks:
What is a playbook?
‘Playbook’ is a word that’s used a lot these days, by tech and management people. They’ve borrowed it from the world of sports, where the idea of a book telling you ‘how to play’ is a more straightforwardly obvious concept.
If you find this terminology a bit too hipster, though, you can think of them by the less trendy terms of ‘manuals’ or ‘toolkits’ — though a playbook does have the advantage of sounding like a lot more fun than a workbook.
Whatever the name, what they aim to give you is a collection of repeatable plans and tactics for responding to typical challenges. As such, they can be absolutely invaluable as an internal company tool; and we think they can also help in sharing knowledge between organisations.
In either case, a well-managed playbook would be easily available to employees, widely used and regularly updated.
MindLab’s design methods
Europe's best framework for developing and operating a business
MindLab, Slotsholmsgade 12, 12...
Open Internet for Democracy
- openinternet.global
- Adjacent Fields, Build something, Digital security and privacy, Playbooks and design principles, The People
Our Belief: An open and accessible Internet is fundamental to the success of democratic societies worldwide.
Civic tech patterns
In the spirit of Wikipatterns, this is a collection of patterns and anti-patterns for describing common practices that may help or hinder the conception or design of your civic technology.
18F Posters
Well designed posters to hang in your gov office
Government Design Systems
A list of design systems and CSS frameworks used by governments around the world
United Kingdom...
Digital Design Principles for Charities
Build the right thing in the right way
United Kingdom...
Civic Tech Playbook for Canadian Municipalities
A guide to engaging with your local civic tech community
Canada...
A strategy for urban data
(PDF) How to develop collaborative data projects – for citizens, urban innovators, researchers and policy makers
Sint Antoniesbreestraat 69, 10...
The Future of Cities handbook
Our conversations illuminated how cities are using innovation and technology to drive impact against the most pressing challenges to achieve better outcomes for residents.
Digital Transparency in the Public Realm
- sidewalklabs.com
- Build something, Fight disinformation, High-tech civic tech, Media, Playbooks and design principles, Sensors, The People, The Tech, Trustmarks
This project seeks to facilitate the co-creation of prototypes that can advance digital transparency and enable agency in the world's public spaces.
DEMOCRATIC PRINCIPLES FOR AN OPEN INTERNET
- openinternet.global
- Adjacent Fields, Build something, Digital security and privacy, Foundational layers, Open internet, Playbooks and design principles, The People
The Democratic Principles for an Open Internet have been primarily designed for citizens and civil society organizations in fragile and emerging democracies, who are new to the digital rights space, are beginning to engage more regularly online, and who may be more likely to encounter deliberate internet disruptions as a result of government interference.
THE OPEN INTERNET FOR DEMOCRACY PLAYBOOK
- openinternet.global
- Adjacent Fields, Build something, Digital security and privacy, Foundational layers, Open internet, Playbooks and design principles, The People
The Open Internet for Democracy Playbook serves as a companion piece to the Democratic Principles for an Open Internet, which is a framework for understanding what principles must be upheld in order for the internet to foster democracy.
Open Internet for Democracy
- openinternet.global
- Adjacent Fields, Build something, Digital security and privacy, Foundation initiatives, Get funding, Playbooks and design principles, The People
The Center for International Private Enterprise (CIPE), the National Democratic Institute (NDI), and the Center for International Media Assistance (CIMA) are facilitating an initiative to identify and promote internet norms and principles essential to democratic governance.
Humane by Design
- humanebydesign.com
- Adjacent Fields, Build something, Ethical tech, Playbooks and design principles, The People
A resource that provides guidance for designing ethically humane digital products through patterns focused on user well-being.
Principles for Digital Development
Nine “living” guidelines designed to help digital development practitioners integrate established best practices into technology-enabled programs.
Civic Design Method
A compilation of reflections, tools and methodologies with the capacity to program and activate Collective Intelligence processes with impact on the Territory.
Discovery Sprints
A “discovery sprint,” is a short, intense period of problem investigation.
Washington, DC...
Principles for government service design
- www.youtube.com
- Build something, Building inside government, Playbooks and design principles, The People
Lou Downe, Director of Design and Service Standards for the UK Government opens #ServicesWeek 2019
United Kingdom...
Tools for government hiring
- www.govtalent.org
- Build something, Find a job or hire someone, Playbooks and design principles, The People
10 tips to help hiring managers recruit employees
New York City...
Social Innovation Labs Handbook
- convergehandbook.gitbook.io
- Build something, Innovation teams and labs, Playbooks and design principles, The People
Research and survey on social innovation labs in Canada.
Canada...
Eines per a una transformació digital oberta i àgil
- ajuntament.barcelona.cat
- Build something, Govtech, Playbooks and design principles, Procurement, The People, The Tech
El programa per a la Digitalització Oberta: Programari Lliure i Desenvolupament Àgil de Serveis de l’Ajuntament de Barcelona defineix el procés de canvi profund i progressiu de la manera en que la ciutat oferirà els seus serveis a la ciutadania en els propers anys.
Barcelona, Spain...
Smart Colombus Playbook
As the winner of the U.S. Department of Transportation’s (USDOT) Smart City Challenge, we’ve been offered a unique opportunity: $50 million in grant funding from the USDOT and Paul G. Allen Philanthropies to discover how we can accelerate human progress through open mobility.
Atlassian Team Playbook
OUR NO-BULLSHIT GUIDE TO UNLEASHING YOUR TEAM'S POTENTIAL
Civic Tech Data & Collaborative framework
Communities should cultivate and draw on their capacity to use data and technology to benefit residents with the fewest resources.
People-Led Innovation
- www.peopleledinnovation.org
- Building inside government, Innovation capacity, Playbooks and design principles
Unlocking People's Expertise to Solve Urban Challenges
2 MetroTech Center, Brooklyn, ...
The ODI’s Open Standards for Data Guidebook
Open standards for data are reusable agreements that make it easier for people and organisations to publish, access, share and use better quality data. This guidebook helps people and organisations create, develop and adopt open standards for data.
Government of South Australia Digital Transformation Toolkits
To assist agencies to modernise and transform their government services, the Department of the Premier and Cabinet has developed these four toolkits.
State Administration Centre, 2...
Difi Project Wizard
A common project model for the public sector
The Open Data Handbook
Guides, case studies and resources for government & civil society on the "what, why & how" of open data.
58 Victoria Embankment, London...
OECD Digital Government Toolkit
This toolkit is designed to help you implement the OECD Recommendation on Digital Government Strategies.
Civic Tech Patterns
common patterns and anti-patterns for civic tech and civic apps - codeforamerica/civic-tech-patterns
Civic Tech Data Collaborative
The Civic Tech and Data Collaborative is a project of Living Cities, the National Neighborhood Indicators Partnership, and Code for America that brought together local government officials, civic technologists, and local data intermediaries across seven communities.
Implementing Innovation
Implementing Innovation: A User’s Manual for Open Government Programs is a hands-on resource that provides practical advice and guidance for government changemakers as they navigate the specific challenges of implementing innovative programs in the public sector.
