Civic Tech Field Guide
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Directory / 311 Systems

311 Systems

Explore 6 projects in the 311 Systems category of the Civic Tech Field Guide.

6 projects

“Seeing” Neighborhoods through “Big” Data

Modern administrative data—from 311 and 911 calls to building permit applications to Tweets—offer a detailed view of events and conditions across the city.

Boston, MA
city, census, Sustainable cities and communities

Custodianship in the Urban Commons

BARI has worked closely with the Mayor’s Office of New urban Mechanics and the 311 system examine how Bostonians contribute to the maintenance of the public spaces and infrastructure of neighborhoods—that is, custodianship in the urban commons.

Boston, MA
public space

Bonayo

Bonayo is free user-supported software that helps San Francisco citizens see every 311 call in the City.

San Francisco

311SA

The Better Futures Institute, in collaboration with San Antonio's 311 department, empowers the city's 1.5 million residents via the 311SA mobile app.

San Antonio, TX
http://www.open311.org/ActiveOpen-source

Open 311

A collaborative model and open standard for civic issue tracking

2009

Reported

Reported lets you submit feedback about NYC taxis in 30 seconds. Reported submits this feedback directly to NYC's 311 system and the NYC Taxi and Limousine Commission.

New York City
mobility, apps