Civic Tech Field Guide
Donate

https://reportedly.weebly.com/

Reported

Reported lets you submit feedback about NYC taxis in 30 seconds. Reported submits this feedback directly to NYC's 311 system and the NYC Taxi and Limousine Commission.

Active
New York City

Reported has evolved into an easy-to-use collection point for New Yorkers who spot and submit evidence of TLC, commercial, and private vehicles blocking bike and bus lanes. It takes less than a minute to submit a report, making it far quicker than direct 311, and the app keeps each user informed of its status, including the outcome of any TLC court hearings. The app empowers, as Novich puts it, the most vulnerable road users to hold drivers accountable for dangerous behavior.

Evidence of this project's impact

In 2018, over 4,500 complaints were filed on Reported, which generated approximately $380,000 in revenue for the TLC as the result of fines imposed on drivers. According to Novich, complaints submitted through Reported represent 15 percent of all 311 complaints filed to TLC last year. (Source)2019-7

Resources

Project type
Tool or platform
Language(s)
English
Added
2021-06-22
Last modified
2026-07-12T16:44:04.000Z

Additional details

Formats
apps
Number of integrations
0
Metrics of success
In 2018, over 4,500 complaints were filed on Reported, which generated approximately $380,000 in revenue for the TLC as the result of fines imposed on drivers. According to Novich, complaints submitted through Reported represent 15 percent of all 311 complaints filed to TLC last year.
Issues addressed
mobility

More in 311 Systems