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http://www.ideas42.org/new-text-message-reminders-summons-recipients-improves-attendance-court-dramatically-cuts-warrants/

SMS reminders from the Office of Court Administration

New York City partnered with behavioral economics firm ideas42 and the University of Chicago Crime Lab to test simple “nudges” to get people to court; text reminders improved appearance rates, resulting in thousands fewer arrest warrants

Active
Since 2019
New York City

Evidence of this project's impact

A system of text-message reminders that alerted New York City residents with criminal summonses when they needed to show up in court, what nonprofit developer Ideas42 called a “small nudge,” cut the number of people who fail to show up by 13 percent (the program’s initial trial run has since been expanded citywide). (Source)2019-7

Resources

Founded
2019
Language(s)
English
Added
2021-06-22
Last modified
2026-07-12T16:45:44.000Z

Additional details

Number of integrations
0
Metrics of success
A system of text-message reminders that alerted New York City residents with criminal summonses when they needed to show up in court, what nonprofit developer Ideas42 called a “small nudge,” cut the number of people who fail to show up by 13 percent (the program’s initial trial run has since been expanded citywide).

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