Narrative Probes in Design Research for Social Innovation

Participants responded to the process's pain points and successful aspects during three one-on-one process interviews.

Active

Since 2018

Participants responded to the process’s pain points and successful aspects during three one-on-one process interviews. These data were used to analyze the experiences, thoughts, and feelings of the participants as reflected in the iterative interviews. The findings of the exploration research have been recorded in terms of personal narratives of introspection and sociocultural narratives through dialogue. Using narrative probes in research has shed insight on how the co-design processes could potentially benefit from creating avenues for empathetic connection between participants by removing the space for manifestation of implicit biases through slow, immersive design methods. In creating a people-centered process that improves participant(s)-researcher relationships and allows the space for trustworthy connections to be formed, there is a potential for eliciting more honest narratives from participants for social innovation.