ComplaintCA

ComplaintCA turns a person's story into a formal complaint and sends it to the right public body, such as a regulator, ombudsman, tribunal or school board, across all provinces and territories. Its assistant, ASYA, finds the right recipient, drafts the letter for the user to review, and gives the person a tracking number. Ontario school complaints go directly to the school and its board, using the Ministry of Education's open data. A Case Pool lets partner lawyers browse anonymized cases, with similar published decisions from CanLII and an estimate of each case's chances. Free legal-aid and help-line links are shown after every complaint. Available in English, French, Turkish, Chinese, Spanish, Arabic and Punjabi.

Active

Since 2026

Canada

ComplaintCA launched in 2026 to help anyone in Canada file a complaint against a municipality, landlord, employer, or business without needing to know which authority handles it. An AI assistant analyzes what happened and identifies the correct body to contact, then drafts the complaint in one of 7 languages — so people who don't speak English or French, or who aren't familiar with formal complaint language, can still file a proper submission. The platform also includes a Lawyer Panel, where legal-track cases (individual or community) can be picked up by volunteer or partner lawyers, giving users a path to legal help without having to search for a lawyer on their own. The project is newly launched and growing. People can help by sharing it with anyone who needs it, or — if they're a lawyer — by joining the Lawyer Panel to take on cases.