User research groups

Civic User Testing Group (CUTGroup)

CUTgroup gives residents the opportunity to be a part of the design process for emerging civic technology initiatives through user testing and focus groups

Design Insight Group

Where technologists and communities work together to explore and build new solutions for New Yorkers


GRIT Toronto offers a usability testing service which connects technology creators from the private, public and nonprofit sectors with diverse and underrepresented communities in the city.

cat-icon Toronto, ON, Canada

GRIT Toronto

(Gathering Residents to Improve Technology)

cat-icon Toronto, ON, Canada


We aim to deliver user experiences that are easily embraced by people in their everyday life.

The CUTgroup book

Civic User Testing Group as a New Model for UX Testing, Digital Skills Development, and Community Engagement in Civic Tech By Daniel X. O’Neil and the Smart Ch…

cat-icon Chicago, IL, USA