Civic Tech Field Guide
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6 projects
https://magicnotes.ai/Active

Magic Notes

Transform social workers' productivity with AI

UK
Bureaucracy tech, Case management, Govtech
commercial
https://deletenothing.org/Active

Prathya

Prathya is an online ecosystem of support for persons affected by OGBV in Sri Lanka developed by the organizations Hashtag Generation and Delete Nothing and was launched in October 2022.

Colombo, Sri Lanka
2022
Case management, The Tech
harassment, women, domestic violence, human rights, LGBTQI, "Peace, justice, and strong institutions", anti-harassment, Online Gender-Based Violence (OGBV)
https://www.mark-a-spot.comActiveOpen-source

Mark-a-Spot

Mark-a-Spot is a modular platform for digital citizen engagement and municipal case management. Citizens can easily report issues such as infrastructure damage, waste, or environmental concerns via smartphone, enriched with photos and geodata.

Germany
Case management, Communicating with the government, Govtech, Issue reporting
city
https://www.livestories.com/Active

Forward Sync (formerly LiveStories)

Case management software for governments and nonprofits

1904 3rd Ave, Seattle, WA 98101, USA
2013
Case management, Govtech, The Tech
https://caseworker.navapbc.com/ActiveOpen-source

Caseworker Empowerment Toolkit

A suite of open source AI-powered tools that help caseworkers at every step of their journey connecting families with the social safety net

2026
Access social benefits, Agentic AI, Artificial Intelligence (AI), Bots, Bureaucracy tech, Case management, Forms, Open source AI
https://www.amplifi.org/benefit-navigatorActive

Benefit Navigator

A one-stop-shopย tool, created by case managers, for case workers and their clients to navigate public benefits and tax credits and provide trusted information to fuel economic mobility.

Los Angeles, CA
Access social benefits, Case management