
Namma Mahiti Kendras
IT for Change’s Namma Mahiti Kendras are ICT-enabled information centers that aim to break down the barriers to citizens’ right-claiming processes.
A suite of open source AI-powered tools that help caseworkers at every step of their journey connecting families with the social safety net
The caseworker’s job is to help people. In practice, a lot of their day goes to other things: searching policy manuals while a client waits, re-entering the same data across multiple portals, chasing down documents that don’t meet program requirements. These tools are built to give that time back. The Caseworker Empowerment Toolkit is a suite of open source AI tools built by Nava Labs, running on Nava Strata, which is open source technology infrastructure proven across government benefits programs.


IT for Change’s Namma Mahiti Kendras are ICT-enabled information centers that aim to break down the barriers to citizens’ right-claiming processes.

Crisis Text Line is the free, 24/7, confidential text message service for people in crisis. Text HOME to 741741 in the United States.

Created and published by the Digital Benefits Network, this open dataset and analysis documents identity proofing and authentication practices in online public benefits applications across the US, contributing to field-wide understanding about the digital identity landscape in public benefits, an important issue for equitable benefits access.
"Find Local Help is a tool from CMS, which runs HealthCare.gov, that connects people to in-person, one-on-one help signing up for health insurance. Users can enter their location and get a list of local experts who can help them complete the process for free." - Ad Hoc