Extract
Using AI to unlock historic planning data
Through voicemail, apps, websites, and Twitter, Boston’s sophisticated 311 system allows citizens to report potholes, broken streetlights, graffiti, and vandalism that affect everyone’s quality of life. Drawing on Boston’s rich data, Daniel T. O’Brien offers a model of what smart technology can do for cities seeking both growth and sustainability.
Margoth González Woge
PlanX is a content management system for creating digital planning services. It allows local planning authorities to collaboratively build and maintain data-driven planning services.
Official government portal for open planning and housing data

Modern administrative data—from 311 and 911 calls to building permit applications to Tweets—offer a detailed view of events and conditions across the city.