A core course for the Graduate Minor in Civic Service Design at Parsons School of Design at The New School, taught by Lara Penin
What could public services become if, instead of delivering service solutions to individual, passive end-users, they could be designed as platforms to trigger, enable and support citizens’ active and collaborative behaviors? Driven by social, economic and environmental motivations, governments around the world are already making use of innovative strategies to improve their public services by empowering citizens. This course is for senior and graduate students who are interested in learning how to integrate end-user involvement into the design of public services and explore how these services can be innovated by incorporating greater citizen collaboration. The course will invite international design experts and public-sector leaders as guest lecturers and work in partnership with New York City agencies to carry out user research and propose solutions and prototypes. Students will learn advanced concepts and practical methods and tools related to Design for Social Innovation, Community-Centered and Participatory Design and Service Design applied to the public sector.
A multi-disciplinary research network linking philosophers, social scientists, computer scientists, legal scholars, and technologists.
The Online Deliberation Platform is a video discussion platform for groups of 8-15 people.
The Journal of Deliberative Democracy (formerly the Journal of Public Deliberation) is an open access journal publishing articles that shape the course of scholarship on deliberative democracy.
We aim to reframe the conversation about technology and labor towards issues of power, inequality, and social justice, and incorporate themes of feminism, anti-racism, and transnationalism.
The Public Technology Leadership Collaborative (PTLC) is a new peer learning collective of scholars, researchers, and government leaders committed to addressing the social and cultural implications of data and technology.