Gathering Residents to Improve Technology (GRIT)

Inclusive User Experience Research, Design, and Testing

Since 2018

Toronto

GRIT Toronto offers a usability testing service which connects technology creators from the private, public and nonprofit sectors with diverse and underrepresented communities in the city. Technology is changing our cities like never before, but too often that technology is conceived, designed, and tested in a way that excludes broad swaths of society. Inspired by successful initiatives in Chicago and New York, Civic Hall Toronto and Code for Canada are launching GRIT (Gathering Residents to Improve Technology) Toronto. The program will facilitate better, more inclusive and accessible usability testing that engages residents in the creation of the technology that's meant to serve them. GRIT is available to anyone who wants to do civic usability testing, and validate their products with a diverse and representative group of residents.