Civic Tech Field Guide
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https://www.granicus.com.au/solution/engagementhq/

Bang the Table EngagementHQ

Our complete suite of listening, information, analysis, reporting and relationship management features enable you to mix and match precisely the right online tools for your community engagement objectives.

Active
Since 2006
Australia
Open source: No (N/A)
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We're a registered B-Corp with teams in the USA, Canada, the UK, Australia, New Zealand and India. Since 2006, we've worked with more than 500 organizations to help them engage their communities online. A registered B-Corp organization, Bang the Table's mission is to improve the quality of public debate and level of community involvement in public life. Through technology and strategic industry insight our aim is to continuously innovate and add value to the public participation industry. Our expertise in the online space aims to empower organizations and the communities they care about by providing them affordable and accessible opportunities to learn about and contribute to the decisions that affect their daily lives.

Evidence of this project's impact

At Granicus, our mission is to help bring organisations and communities together. We serve more than 7,000 organisations worldwide, and more than 330 million people. (Source)

Resources

Founder(s)

Jez Hall, Crispin Butteriss, Matthew Crozie

Org. type
For-profit business / social enterprise / B Corp
Project type
Tool or platform
Country
Australia 🇦🇺
Founded
2006
Language(s)
English, French
Employees
2000 across eight countries
Pricing
Not public
Used by
Cheshire West and Chester, City of Palm Desert, CA, Abbotsford School District in British Columbia, Colorado Department of Local Affairs, Georgian Bluffs, Ontario
Features
Forums and/or threaded conversations, Idea submission, Mapping, Surveys, Sentiment analysis, Integrate third party tools, Moderation services, Anonymous participation, Photo upload, Video upload, Commenting, Transparent survey results, Question authorities, FAQ pages, Sign-up forms, CRM, Email sending tool, Analytics
Tech stack
BuiltWith report →
Categories
Digital participation platforms, Engagement tech, Ideation, Neighborhood forums, Online forums, Participatory democracy, The Tech
Added
2021-06-22
Last modified
2026-07-12T16:45:33.000Z

Additional details

Tech stack
Open Graph, Webpack, Google Analytics, HSTS, Google Font API, Cloudflare, Unpkg, jsDelivr, cdnjs, Imgix, Google Tag Manager, jQuery, Lodash, core-js, metisMenu , web-vitals, Imgix, Segment, React, Emotion, Next.js, Chakra UI, Sentry
Integrates with
OpenCities, GovDelivery, Konveio, Constant Contact, Facebook
Institutions using the platform
Local government Special districts State government Education Federal government Canadian government 12,100 administrators on the platform
How AI is used
**For categorizing responses with AI-powered text and sentiment analysis:** Think of Sentiment Analysis as an assistant, guiding clients through vast amounts of open-ended survey responses and enabling them to gain deep insights more efficiently than ever. This advanced functionality provides value to existing text-based survey data. It also presents new opportunities to optimize insight collection when creating new survey questions in the future. **Supporting human moderation:** "With a mix of human-eye and AI moderation, conversations receive contextual vetting. That means teams can establish a genuine connection with users while enforcing community guidelines. Available 24/7 in Spanish, English, Welsh, and French for all public discussions." **Reporting and analytics:** Address representation gaps and identify issues before they become critical. Leverage AI to unlock opportunities, mitigate risks, and reduce decision-making time.
Content moderation policy
The moderation policy is adjusted according to the client: see City of Kingston and the Cheshire West and Chester Council https://getinvolved.cityofkingston.ca/moderation https://participatenow.cheshirewestandchester.gov.uk/moderation
Number of end users
10,500,000
Number of integrations
8
Metrics of success
At Granicus, our mission is to help bring organisations and communities together. We serve more than 7,000 organisations worldwide, and more than 330 million people.
Geographic focus
North America, Australia 🇦🇺, Oceania, Latin America, United Kingdom of Great Britain and Northern Ireland 🇬🇧
Geographic focus — country
North America, Australia 🇦🇺, Oceania, South America, United Kingdom of Great Britain and Northern Ireland 🇬🇧
Pricing
Not public
Pricing — license model
Subscription based license.
Demo
https://www.granicus.com.au/schedule-a-demo/
Documentation & learning
https://granicus.com/learning-center/
Support resources
Provides tools and guides on various topics; https://granicus.com/resources/guides/
Security
Certified to ISO/IEC 27001:2013, references GDPR, strict data retention policy. <https://www.bangthetable.com/security-compliance/>

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