Individual modules Citizen-Centred Service Design Becoming Citizen-Centric Public Service Delivery Fundamentals Listening to and Understanding Citizens Continuous Service Improvement Becoming an Inclusive Leader Building Service Culture Effective Service Delivery Management
Renovate the Public Hearing is an initiative created by the Centre for Dialogue to act as a convener and catalyst to pilot changes to the provincial local government land-use public hearing requirements as a means to enhance social justice, community-building and strengthen democratic culture.
Tussell & techUK are thrilled to share the 3rd annual Tech200 awards - our list of the 200 fastest-growing technology companies in the UK public sector, from FY 2021/22 to FY 2022/23.
Aspen Digital and the Aspen Policy Academy are launching a new program for Rising Civic AI Leaders to educate newly hired state and local government employees in charge of managing the adoption and implementation of AI-driven tools.
The Future of Government Awards champions practitioners, teams and leaders who are transforming people’s lives by applying digital solutions and leveraging technology to reform the public sector for those it serves.
Digital Infrastructure for Governance and Inclusive Transformation (DIGIT) is an open-source, scalable, interoperable platform for responsive public service delivery and good governance.
A community of practice for data analysts across City agencies that has since grown to over 800 members at more than 60 agencies.
In the context of increasingly complex challenges and unprecedented opportunities offered by technology, the MENA – OECD Working Group II on Open and Innovative Government supports MENA countries through regional exchange and dialogue to build public sectors that innovate, engage citizens, open up their data and information and follow the principles of digital and user-centred policy and service design.
The International Telecommunication Union (ITU)-led multi-stakeholder initiative on Open-Source Generative AI for Public Services aims to develop an end-to-end, open-source implementation framework that enables public sector stakeholders to easily build and deploy their own GenAI solutions using modular, open-source software blueprints.