WorkIt Walmart employee app

AI bot that can navigate and serve up FAQ content in conversations with workers

Since 2016

New York City

In collaboration with Our Walmart and using IBM's Watson, we built a platform designed for civic engagement where Walmart employees can get their questions about policies answered. Walmart workers needed transparency and support regarding company policies, information previously only accessible on a manager's computer using a private system called "the wire." This proved difficult for employees to research company policy on issues like harassment and sick time.