
Namma Mahiti Kendras
IT for Change’s Namma Mahiti Kendras are ICT-enabled information centers that aim to break down the barriers to citizens’ right-claiming processes.
USAID launched IVR and Facebook chatbot tools that will provide Cambodian citizens clear, transparent information on public services available to them through the Royal Cambodian Government’s One Window Service Offices (OWSO).
Today, USAID launched telephone and social media tools that will provide Cambodian citizens clear, transparent information on public services available to them through the Royal Cambodian Government’s One Window Service Offices (OWSO). The tools were developed by the USAID funded One Window for Citizens (OW4C) project – a three-year project (October 2019-September 2022) that uses technology to empower citizens with access to information and to ensure accountability for OWSO services.


IT for Change’s Namma Mahiti Kendras are ICT-enabled information centers that aim to break down the barriers to citizens’ right-claiming processes.

Crisis Text Line is the free, 24/7, confidential text message service for people in crisis. Text HOME to 741741 in the United States.

Created and published by the Digital Benefits Network, this open dataset and analysis documents identity proofing and authentication practices in online public benefits applications across the US, contributing to field-wide understanding about the digital identity landscape in public benefits, an important issue for equitable benefits access.
"Find Local Help is a tool from CMS, which runs HealthCare.gov, that connects people to in-person, one-on-one help signing up for health insurance. Users can enter their location and get a list of local experts who can help them complete the process for free." - Ad Hoc