Future-Proofing Congress
How Member-Led Upgrades Are Optimizing Legislative Branch Capacity and Resilience
Finnish government tools to make it easy for government offices to assess and improve upon their digital service delivery
The Suomi.fi Quality Tools includes a digital platform that evaluates and monitors the quality of digital services with a customer-oriented focus. The service includes features such as the Self-Assessment, Customer Feedback, and Utilisation Rate Measurement tools, available free-of-charge to all service providers in Finland. By providing a uniform way of evaluating services, the platform increases interoperability and improves transparency, making it easier to compare data within and between organisations.

How Member-Led Upgrades Are Optimizing Legislative Branch Capacity and Resilience

An annual survey and report by Data Foundation
The Digital Maturity Indicator (DMI) is a tool to help organisations measure, benchmark and improve their digital maturity across six key areas.
It was conceived in 2007 as an annual gathering to bring together academia, governments, international organisations, civil society, and industry to share the latest insights and experiences in the theory and practice of Electronic Governance (now more commonly referred to as Digital Governance).