This book lays out an impressive, well-articulated set of trends that have affected or will soon affect local governments throughout the nation through technology.
This book lays out an impressive, well-articulated set of trends that have affected or will soon affect local governments throughout the nation through technology. Amazingly, as Dr. Shark points out, all of this massive change has occurred within the past 12 years. While technology trends continue to play out in the local government realm, public managers, mainly city and county managers and assistant city and county managers, have experienced quite a number of challenges in navigating the brave new world. Dr. Shark chose local governments as the primary focus because their jurisdictions are where most innovation and experimentation takes place. Despite its focus, this book should be especially helpful to state governments, and perhaps federal agencies, trying to better understand the challenges local governments face. The Seven Trends that will Transform Local Government through Technology is a must-read for all public managers who are seeking answers about how all the pieces fit together and, as importantly, why. No other book on this subject lays it out as convincingly as this one.
Alan R. Shark
Individual modules Citizen-Centred Service Design Becoming Citizen-Centric Public Service Delivery Fundamentals Listening to and Understanding Citizens Continuous Service Improvement Becoming an Inclusive Leader Building Service Culture Effective Service Delivery Management
Renovate the Public Hearing is an initiative created by the Centre for Dialogue to act as a convener and catalyst to pilot changes to the provincial local government land-use public hearing requirements as a means to enhance social justice, community-building and strengthen democratic culture.
Tussell & techUK are thrilled to share the 3rd annual Tech200 awards - our list of the 200 fastest-growing technology companies in the UK public sector, from FY 2021/22 to FY 2022/23.
Aspen Digital and the Aspen Policy Academy are launching a new program for Rising Civic AI Leaders to educate newly hired state and local government employees in charge of managing the adoption and implementation of AI-driven tools.
