Pair Chat

Empowering officers with Pair Chat: higher quality work, faster decisions, and better citizen experiences.

Active

Singapore

Evidence of this project's impact

Pair has proven to be a hit among public officers. Within just the first two months of its trial launch, it has already garnered over 11,000 users across more than 100 government agencies. Today, it has 4,500-plus weekly active users. (Source) — 2025-05

108,755 total users 216 agencies onboarded 49% estimated time savings 36.4M total messages sent (Source) — 2025-05

Resources

More public officers in Singapore use government chatbot to enhance productivity

Org. type: Government / public sector
Project type: Tool or platform
Country: Singapore 🇸🇬
Language(s): English
Categories: Artificial Intelligence (AI), Bots, Generative AI, Govtech
Added: 2025-05-20
Last modified: 2026-07-12T16:45:12.000Z

Additional details

Number of integrations: 0
Metrics of success: 108,755 total users 216 agencies onboarded 49% estimated time savings 36.4M total messages sent, Pair has proven to be a hit among public officers. Within just the first two months of its trial launch, it has already garnered over 11,000 users across more than 100 government agencies. Today, it has 4,500-plus weekly active users.
Geographic focus: Singapore 🇸🇬
Geographic focus — country: Singapore 🇸🇬