Insights
Civic engagement tool, powered by algorithms
Insights helps organizations get quality advice from their stakeholders. Out platform leverages AI to collect, analyze and respond to feedback, cutting the enormous amount of time spent on interviews and meetings. It is tailored for the needs of product managers, marketing professionals, city managers and government executives. The insights we generate can minimize preventable mistakes of organizations by 82%. Based on over 1,000 questions and 115K answers, Insights' AI algorithms support executives in asking the right questions, analyzing open-ended answers, and closing feedback loops with participants. The company has helped 100+ corporate customers, among them 4 different governments (US, Germany, Austria and Israel). It operates in Washington, D.C., Berlin and Tel Aviv.
Evidence of this project's impact
Since 2011, Insights has helped 200+ organizations in 7 countries, among them 5 governments, to bring 2,000 communities on board and engage more than 2M stakeholders. (Source)
Resources
Founder(s)
Dr. Gal Alon
- Org. type
- Government / public sector
- Project type
- Tool or platform
- Country
- Israel (Jisra'el) 🇮🇱
- Founded
- 2019
- Language(s)
- English, German
- Employees
- 8
- Pricing
- Not public
- Tech stack
- BuiltWith report →
- Categories
- Artificial Intelligence (AI), Digital participation platforms, Emerging tech, Engagement tech, Govtech, Ideation, Participatory democracy, The Tech
- Added
- 2021-06-22
- Last modified
- 2026-07-12T16:45:39.000Z
Additional details
- Tech stack
- Azure Edge Network, JSS, Ubuntu, Google Font API, Google Tag Manager, Next.js, Nginx, Open Graph, React, Unpkg, Webpack, Emotion
- Integrates with
- Telegram, WhatsApp, Facebook
- Institutions using the platform
- Cities, governments, nonprofits, businesses, such as [German Federal Ministry of Food and Agriculture](http://www.bmel.de/) (http://www.bmel.de/), the cities of Tel Aviv, Austin, and Rochester, Michigan, plus UNESCO, and Israel's Health Ministry.
- How AI is used
- "There is no need to wade through tons of responses. Our algorithms digest user replies, replace costly human analysis, and turn recurring themes into insights. You get the bottom line." As early as 2012, the platform’s "auto-generated feedback mechanism...succeeds in merging hundreds of personalized feedback messages. Each participant sees his or her advice linked to a decision." There is also an AI-powered automatic data analysis of open-ended questions.
- Content moderation policy
- N/A
- Number of end users
- 200+ organizations
- Number of integrations
- 3
- Metrics of success
- Since 2011, Insights has helped 200+ organizations in 7 countries, among them 5 governments, to bring 2,000 communities on board and engage more than 2M stakeholders.
- Geographic focus
- Israel (Jisra'el) 🇮🇱, United States of America 🇺🇸
- Geographic focus — country
- Israel (Jisra'el) 🇮🇱, United States of America 🇺🇸
- Pricing
- Not public
- Pricing — license model
- Subscription based license.
- Support included
- Yes. We include support services in our license subscription.
- Documentation & learning
- <https://www.insights.us/en/guide/help-for-participants-en>
- Support resources
- <https://www.insights.us/en/questions>
- Accessibility certification
- https://www.insights.us/en/terms#accessibility
- Privacy policy
- https://www.insights.us/en/terms#privacy