Civic Tech Field Guide
Donate

https://ideascale.com/

IdeaScale

IdeaScale is the leading innovation management software platform for the enterprise, government, and education. Gather ideas and implement them.

Active
Since 2009
Berkeley
Open source: No (N/A)

IdeaScale is an innovation management solution that links organizations to people with ideas. We are recognized as the industry standard and the most robust innovation management platform available in the market. Our idea and innovation management software, services, and crowdsourcing platform will help you to take innovative efforts to the next level.

Evidence of this project's impact

Gold-Medal Winner in Idea Management Software (Source)2024-12

25,000 customers and 4.5 million users (Source)2024-12

Resources

Founder(s)

Josh Folk, Jessica Day, Rob Hoehn, Vivek Bhaskaran

Project type
Tool or platform
Founded
2009
Language(s)
English, Japanese
Employees
0-5
Pricing
https://ideascale.com/pricing/
Features
Idea submission, Analytics, Translation, Voting, Commenting, Integrate third party tools
Added
2021-06-22
Last modified
2026-07-22T14:50:53.000Z

Additional details

Tech stack
HTTP/3, Cloudflare Browser Insights, HSTS, Cloudflare, HubSpot Chat, core-js, React, React Router, Shopify, Auxilia
Integrates with
Slack, Google Analytics, Collective Intelligence Tools Trello, Facebook
Institutions using the platform
Government Agencies such as multiple U.S. federal agencies, including the Executive Office of the President, Educational Institutions such as Davidson College, a liberal arts institution in North Carolina, Healthcare Organizations like Vancouver Coastal Health in British Columbia, Nonprofit Organizations
How AI is used
**AI-Powered Idea Submission** The platform offers AI assistance during idea submission, providing intelligent suggestions and insights to help users articulate and refine their concepts. **AI-Driven Campaign Creation** IdeaScale utilizes AI to assist in campaign creation, offering guidance and recommendations to design engaging and effective innovation campaigns. **ChatGPT Integration** The platform has integrated ChatGPT to support users in brainstorming, iterating on ideas, and crafting well-written descriptions. **AI Image Assist** IdeaScale's AI Image Assist feature leverages AI to generate high-quality images based on text prompts. **AI-Powered Analytics** IdeaScale's AI-driven analytics provide data-driven insights to evaluate and optimize innovation outcomes. **Smart Tagging** - Utilizing natural language processing (NLP), IdeaScale's smart tagging functionality automatically assigns relevant tags to ideas based on their content.
Number of end users
4,500,000
Number of integrations
9
GitHub contributors
4
Metrics of success
Gold-Medal Winner in Idea Management Software, 25,000 customers and 4.5 million users
Geographic focus
Global
Pricing — license model
Subscription based license.
Pricing — government / nonprofit discount
No
Support included
Support service for platform deployment and management?
Documentation & learning
https://help.ideascale.com/

More in Engagement tech