A report by Written by Nneka Sobers and Dr. Anthony Townsend.
Municipal governments are riding a volatile wave of economic, ecological, and social change. But one thing is constant—the accelerating spread of digital technologies. More specifically, municipal governments are learning how to use software to measure, analyze, and optimize service delivery. But even as cities rely more on software to function, they struggle to obtain and maintain software. Traditionally, code is procured from the private sector, or—less often—produced in-house by cities. But both of these approaches are slow, costly, and often fail to deliver innovation. Software vendors often fill in these gaps, locking in costly dependencies on inflexible products. Open Source Software (OSS) presents a possibility for cities to fulfill their software needs. It also offers the potential for greater autonomy and lower cost. However, OSS requires enormous effort to create, and even more to deploy and maintain. These processes are just as important as the final product. The growing base of code and processes are the basis of a specialized class of digital infrastructure, known as municipal digital infrastructure.
Parent organization: Jacobs Urban Tech Hub at Cornell Tech
Individual modules Citizen-Centred Service Design Becoming Citizen-Centric Public Service Delivery Fundamentals Listening to and Understanding Citizens Continuous Service Improvement Becoming an Inclusive Leader Building Service Culture Effective Service Delivery Management
Renovate the Public Hearing is an initiative created by the Centre for Dialogue to act as a convener and catalyst to pilot changes to the provincial local government land-use public hearing requirements as a means to enhance social justice, community-building and strengthen democratic culture.
Tussell & techUK are thrilled to share the 3rd annual Tech200 awards - our list of the 200 fastest-growing technology companies in the UK public sector, from FY 2021/22 to FY 2022/23.
Aspen Digital and the Aspen Policy Academy are launching a new program for Rising Civic AI Leaders to educate newly hired state and local government employees in charge of managing the adoption and implementation of AI-driven tools.
