Fluicity
Fluicity is a community engagement software for public and private entities
Ranked best French GovTech at the 2018 Public.io European Summit, Fluicity is a platform that allows citizens and local decision-makers to interact easily. Citizens can propose ideas, vote for others, report a dysfunction, participate in consultations… And all this on the same application! Local public decision-makers can take into account citizens' expectations through a dashboard from which they can launch consultations, inform the public about news and projects, respond to requests or even turn the best received ideas into reality. Fluicity acts as a trusted third party to ensure a lasting relationship between citizens and decision-makers. We offer training and facilitation services that support the community, but also moderation and user retention to maximize citizen engagement. Get our app : App Store - <http://bit.ly/FluicityApple> Play Store - <http://bit.ly/FluicityAndroid> With Fluicity: ✓ Submit your ideas , and try to make them come true ✓ Vote for the ideas of your fellow citizens, to see them come true ✓ Participate in surveys and surveys , so your decision-makers can take them into account ✓ Find out about the news of your territory ✓ Get involved in the participatory projects that concern you
Evidence of this project's impact
8 years in the industry, 1 000 consultations launched, 95% customer satisfaction (Source) — 2024-12
Since its launch, Fluicity has been awarded many prestigious prizes, including the MIT Award for the 10 best innovations, the TEDxParis award and the Digital Innovation Competition awarded by the BPI. Fluicity is ranked among the best French GovTech. In 2019, it is among the 100 startups in which to invest, according to Challenges magazine, and obtains its ESUS agreement (social utility company). (Source) — 2024-12
Resources
Founder(s)
Julie de Pimodan, Jonathan Meiss
- Project type
- Tool or platform
- Country
- France 🇫🇷
- Founded
- 2015
- Language(s)
- French, English
- Employees
- 0-5
- Pricing
- US$5,001 - US$20,000/year., More than US$20,000/year.
- Used by
- 80% local governements
- Features
- Collaborative budgeting, Idea submission, Surveys, Mapping, Voting, Events, Analytics
- Tech stack
- BuiltWith report →
- Categories
- Artificial Intelligence (AI), Communicating with the people, Digital participation platforms, Engagement tech, Govtech, Graveyard, Ideation, Participatory budgeting, Participatory budgeting tools, Participatory democracy, Surveys & polling
- Added
- 2021-06-22
- Last modified
- 2026-07-12T16:45:38.000Z
Additional details
- Previously known as
- Efalia Engage
- Tech stack
- Open Graph, HSTS, Cloudinary, core-js, React, Emotion, React Router, RackCache, MUI, Ruby, AWS, Google Sign-in, PWA
- Integrates with
- Typeform, Facebook
- Formats
- apps
- Institutions using the platform
- The platform has launched over 1,000 consultations. **Local Governments:** - _Montigny-le-Bretonneux_: Implemented Fluicity to modernize neighborhood councils, facilitating more interactive and efficient citizen participation. - _Bertrix_: Launched its first participatory budget during a challenging period, engaging 10% of the population aged 18 to 88 within just three months. - _Les Sables D'Olonne_: Employed Fluicity to enable residents to express their views both online and via ballot boxes, ensuring flexibility and inclusivity in consultations. **Regional Authorities:** - _Walloon Government_: Utilized Fluicity for extensive consultations, achieving unprecedented engagement levels in Wallonia. **Private Sector:** - _BNP Paribas Real Estate_: Adopted Fluicity to streamline urban project consultations, centralizing processes for efficiency. - _Covivio_: Leveraged the platform to engage a representative sample of the population, with nearly 2,000 unique visitors participating in consultations. **Non-Governmental Organizations:** - _Red Cross_: Benefited from Fluicity's responsive support and user-friendly platform to facilitate participatory projects.
- How AI is used
- Fluicity has implemented an AI module capable of automatically grouping proposals by themes. Using AI and NLP, this module analyzes comments and categorizes them into different themes, thereby facilitating the identification of trends and major concerns of the population. The platform offers local administrations the opportunity to manually modify the thematic groups generated by AI.
- Content moderation policy
- https://www.notion.so/fluicity-doc/Moderate-content-7e75f00030454bdd90ff0d0dec0e06f3 https://fluicity-doc.notion.site/Ethics-Charter-0b86292d338a4eb59a4539ae6d043cfb
- Number of end users
- One consultation has over 2,000 users. The platform has launched over 1,000 consultations.
- Number of integrations
- 4
- Metrics of success
- Since its launch, Fluicity has been awarded many prestigious prizes, including the MIT Award for the 10 best innovations, the TEDxParis award and the Digital Innovation Competition awarded by the BPI. Fluicity is ranked among the best French GovTech. In 2019, it is among the 100 startups in which to invest, according to Challenges magazine, and obtains its ESUS agreement (social utility company)., 8 years in the industry, 1 000 consultations launched, 95% customer satisfaction
- Geographic focus
- Central and Eastern Europe, North America, South America, Sub-Saharan Africa, Western Europe
- Geographic focus — country
- Europe, North America, South America, Europe
- Pricing
- US$5,001 - US$20,000/year., More than US$20,000/year.
- Pricing — license model
- Subscription based license.
- Pricing — government / nonprofit discount
- Yes, discounted for smaller cities/towns/organizations
- Support included
- Yes. We include support services in our license subscription.
- Documentation & learning
- <https://fluicity-doc.notion.site/Technical-documentation-a6d5a58de2c54a7db7cffe4bae1e13f3> <https://fluicity-doc.notion.site/Efalia-Engage-documentation-bd8b54ebc2bb4730bd253917a153cca8>
- Support resources
- We include support services in our license subscription. <https://fluicity-doc.notion.site/Administrator-s-Guide-60d37a18338c4f71ae593157a032eff7>
- Source
- Some data provided by People Powered's [Ratings for Digital Participation Tools](https://www.peoplepowered.org/platform-ratings)
- Accessibility certification
- The platform complies with the accessibility standards **WCAG 2.1 AA** and **RGAA 4**.