Documenting methodologies of digital service teams in state, local, tribal, and territorial government.
Governments are creating digital service units to transform how they deliver services and carry out missions by building up a digital infrastructure. These teams pioneer technological innovation while incorporating new roles into government, such as user researchers, human-centered designers, software developers, and data scientists. Our work documents their approaches to scale what works through our action-oriented network.
Project(s): State-level Digital Transformation Policy Scan: Executive Orders
Individual modules Citizen-Centred Service Design Becoming Citizen-Centric Public Service Delivery Fundamentals Listening to and Understanding Citizens Continuous Service Improvement Becoming an Inclusive Leader Building Service Culture Effective Service Delivery Management
Renovate the Public Hearing is an initiative created by the Centre for Dialogue to act as a convener and catalyst to pilot changes to the provincial local government land-use public hearing requirements as a means to enhance social justice, community-building and strengthen democratic culture.
Tussell & techUK are thrilled to share the 3rd annual Tech200 awards - our list of the 200 fastest-growing technology companies in the UK public sector, from FY 2021/22 to FY 2022/23.
Aspen Digital and the Aspen Policy Academy are launching a new program for Rising Civic AI Leaders to educate newly hired state and local government employees in charge of managing the adoption and implementation of AI-driven tools.
