
Namma Mahiti Kendras
IT for Change’s Namma Mahiti Kendras are ICT-enabled information centers that aim to break down the barriers to citizens’ right-claiming processes.
The National Institute of Standards and Technology (NIST), the Digital Benefits Network (DBN) at the Beeck Center for Social Impact + Innovation at Georgetown University, and the Center for Democracy and Technology (CDT) are collaborating on a two-year-long collaborative research and development project to adapt NIST’s digital identity guidelines to better support the implementation of public benefits policy and delivery while balancing security, privacy, equity, and usability.
NIST, DBN, and CDT will carry out a robust community engagement to develop voluntary resources that reflect input from a variety of voices – including federal partners, state benefit program administrators, state IT and cybersecurity leaders, digital identity experts, technologists, advocates, and beneficiaries and others with direct experience navigating the U.S. public benefit landscape. This collaboration will produce a voluntary community profile of NIST’s Digital Identity Guidelines (Special Publication 800-63). This profile will support and empower practitioners and public sector leaders in evaluating the necessity and level of authentication and identity proofing practices in specific benefits delivery scenarios. Through a process of public engagement beginning in summer 2024, the team will finalize which public benefits program and delivery contexts will be addressed in the profile.

IT for Change’s Namma Mahiti Kendras are ICT-enabled information centers that aim to break down the barriers to citizens’ right-claiming processes.

Crisis Text Line is the free, 24/7, confidential text message service for people in crisis. Text HOME to 741741 in the United States.

Created and published by the Digital Benefits Network, this open dataset and analysis documents identity proofing and authentication practices in online public benefits applications across the US, contributing to field-wide understanding about the digital identity landscape in public benefits, an important issue for equitable benefits access.
"Find Local Help is a tool from CMS, which runs HealthCare.gov, that connects people to in-person, one-on-one help signing up for health insurance. Users can enter their location and get a list of local experts who can help them complete the process for free." - Ad Hoc