
Namma Mahiti Kendras
IT for Change’s Namma Mahiti Kendras are ICT-enabled information centers that aim to break down the barriers to citizens’ right-claiming processes.
A dynamic, open-source reference library for practitioners who are working through complexity to improve access to public benefits and services.
Accessing public benefits and services can be effective, equitable, and easy if you have the right tools and processes in place. This includes a focus on human-centered design, employing the right digital tools, and creating a shared dialogue at every level of government, all over the United States. The Digital Benefits Hub collects content and connects practitioners in and adjacent to government who are committed to improving access to economic and wellbeing supports.
Project(s): Digital Authentication and Identity Proofing in Public Benefits Applications


IT for Change’s Namma Mahiti Kendras are ICT-enabled information centers that aim to break down the barriers to citizens’ right-claiming processes.

Crisis Text Line is the free, 24/7, confidential text message service for people in crisis. Text HOME to 741741 in the United States.

Created and published by the Digital Benefits Network, this open dataset and analysis documents identity proofing and authentication practices in online public benefits applications across the US, contributing to field-wide understanding about the digital identity landscape in public benefits, an important issue for equitable benefits access.
"Find Local Help is a tool from CMS, which runs HealthCare.gov, that connects people to in-person, one-on-one help signing up for health insurance. Users can enter their location and get a list of local experts who can help them complete the process for free." - Ad Hoc