Phoenix
Phoenix is an open source, non-commercial platform designed to enable peacebuilders and mediators to conduct ethical and participatory social media listening in order to inform conflict transformation work.
An AI project uses natural language processing to identify and neutralize hate speech on community radios in eastern DRC, enhancing social cohesion and stability in conflict-affected areas by providing reliable information through adapted radio content.
This project uses AI to combat hate speech in eastern DRC. Using natural language processing (NLP - an AI tool), we monitor community radio stations in the east of the country and detect violent speech. Then, in response to the hate speech detected, we produce and broadcast adapted radio content, neutralizing this hate speech. Ultimately, this innovative project aims to reduce the impact of misinformation while strengthening social cohesion and local stability. It benefits local radio audiences and vulnerable communities affected by conflict and ethnic tensions in Ituri, North and South Kivu, by giving them access to trusted information. To achieve this, we rely on media partners and technical experts to develop a data analysis workflow based on NLP tools. Fondation Hirondelle is a Swiss non-profit organization that provides information to populations in crisis to help them take action.
Phoenix is an open source, non-commercial platform designed to enable peacebuilders and mediators to conduct ethical and participatory social media listening in order to inform conflict transformation work.
Since 1982, Search for Common Ground has been building peace, transforming societies, and using innovative tools to end violent conflict around the world.
Norwegian Church Aid, with the support of Innovation Norway, is working on the design of a digital “meeting place” for communities at risk of violence to talk safely about needs, priorities, and aspirations.

Fast, cost-effective, and trusted dispute resolution within an intuitive, easy-to-use platform.