Civic Tech Field Guide
Donate

https://cbm.blacksash.org.za

Community Based Monitoring

Community-based monitoring (CBM) allows civil society to gather and analyse information from the service users’ points of view

Active
Since 1955
South Africa

It recognises that communities, citizens and public service users are active holders of fundamental rights and not merely passive users of public services. As a result, CBM provides strong evidence to take back to government and, where necessary, into the public domain, in order to better the delivery of services where needed and to acknowledge good service where it is provided..

Project type
Method
Project stage
Ongoing
Founded
1955
Language(s)
English
Added
2021-06-22
Last modified
2026-07-12T16:43:49.000Z

Additional details

Number of integrations
0
Activity status
Unknown

More in Service delivery