Civic Tech Field Guide
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https://www.exygy.com/public-benefits

CiviForm

CiviForm, an open-source platform designed to simplify access to public benefit programs,

Active
Since 2020
San Francisco

During the pandemic, Google.org and the City of Seattle launched CiviForm for residents and community organizations to find and apply to multiple programs in one place, and for government teams to streamline services to communities in need. Thousands of Seattle residents have applied for public assistance with the average time to apply reduced from 30 minutes to 5 minutes. CiviForm is collectively developed and maintained by the governments that use it, with pro-bono support from Google.org. In 2023, Exygy began stewarding the next stages of the CiviForm through grant-based funding from Google.org.

Evidence of this project's impact

Now used in U.S. cities including Charlotte, N.C., and Bloomington, Ind., as well as the state of Arkansas, CiviForm serves more than 8 million people. (Source)2025-10

Resources

Project type
Tool or platform
Founded
2020
Language(s)
English
Added
2025-11-06
Last modified
2026-07-12T16:45:21.000Z

Additional details

Number of integrations
0
Metrics of success
Now used in U.S. cities including Charlotte, N.C., and Bloomington, Ind., as well as the state of Arkansas, CiviForm serves more than 8 million people.
Geographic focus
United States of America 🇺🇸
Geographic focus — country
United States of America 🇺🇸

More in Access social benefits

Digital Authentication and Identity Proofing in Public Benefits Applications

Created and published by the Digital Benefits Network, this open dataset and analysis documents identity proofing and authentication practices in online public benefits applications across the US, contributing to field-wide understanding about the digital identity landscape in public benefits, an important issue for equitable benefits access.

The George Washington University, I Street Northwest, Washington, DC, USA
2023

Find Local Help

"Find Local Help is a tool from CMS, which runs HealthCare.gov, that connects people to in-person, one-on-one help signing up for health insurance. Users can enter their location and get a list of local experts who can help them complete the process for free." - Ad Hoc

200 Independence Avenue, S.W. Washington, D.C. 20201
United States (federal government), Good health and well-being