The relationship between citizens and city governments is gradually transforming due to the utilization of advanced information and communication technologies in order to inform, consult, and engage citizens.
By Aure Schrock. Out in September. The first detailed history of Code for America that examines how democratically designed government systems can collectively improve technology's impact on society.
This practical book outlines the benefits of communities of practice, including accelerating professional development, breaking down organisational silos, enabling knowledge sharing, building better practices, helping to hire and retain staff, and making people happier.
