Phoenix
Phoenix is an open source, non-commercial platform designed to enable peacebuilders and mediators to conduct ethical and participatory social media listening in order to inform conflict transformation work.
Meet BridgeBot, a new chatbot which helps social media users bridge differences and build trust and understanding online.
Search for Common Ground designed BridgeBot together with [TangibleAI](https://tangibleai.com/) after our research revealed that most people shy away – or turn away – from discussions online once they heat up. We learned that few people felt comfortable responding, and even fewer felt that they could be constructive. BridgeBot acts like a companion to help social media users think differently about how to deal with differences, by equipping them with skills and perspectives on empathy, identity, perception and non-violent communication. Dozens of user pathways with quizzes, games and role-plays mean that BridgeBot offers users multiple experiences depending on their interests. Sharpening your skills on how you approach conflict will only take a few conversations with BridgeBot. Click here to start chatting with BridgeBot. https://wa.me/94758094503?text=hi
Phoenix is an open source, non-commercial platform designed to enable peacebuilders and mediators to conduct ethical and participatory social media listening in order to inform conflict transformation work.
Since 1982, Search for Common Ground has been building peace, transforming societies, and using innovative tools to end violent conflict around the world.
Norwegian Church Aid, with the support of Innovation Norway, is working on the design of a digital “meeting place” for communities at risk of violence to talk safely about needs, priorities, and aspirations.

Fast, cost-effective, and trusted dispute resolution within an intuitive, easy-to-use platform.