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    WorkIt Walmart employee app

    Bots, Emerging Tech Tools, High-tech civic tech, Meet the others, Peer networks, Socialize online, The People
    Last updated on September 21st, 2020 at 07:48 am

    AI bot that can navigate and serve up FAQ content in conversations with workers

    Vitals

    Vitals

    FOUNDED
    2016
    LANGUAGE
    English
    STATUS
    Active

    In collaboration with Our Walmart and using IBM’s Watson, we built a platform designed for civic engagement where Walmart employees can get their questions about policies answered.

    Walmart workers needed transparency and support regarding company policies, information previously only accessible on a manager’s computer using a private system called “the wire.” This proved difficult for employees to research company policy on issues like harassment and sick time.

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    Tags:

    apps ibm labor
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