Meeting people where they already are

Last Modified: 2/20/2023
Added on: 6/22/2021

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Founder(s)

  • At Ushahidi
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  • our software is always built on the idea of “meeting people where they already are.” We build software for crowdsourcing
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  • and while we have our own mobile app
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  • we firmly believe that our mobile app or our website shouldn’t be the only way someone can submit a report to Ushahidi. The key is to reduce the barriers to get someone to report. As such
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  • or the means by which people can submit to Ushahidi. The datasources we currently have are SMS
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  • Twitter
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  • email
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  • embeddable web forms
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  • we have been wanting to integrate Facebook as a datasource
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  • but the privacy structures around personal pages made this difficult. Over this past few months
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  • we crossed the chasm. For the Kenyan 2017 election we ran the Uchaguzi election monitoring program
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  • and working in partnership with Facebook
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  • we built a Facebook Messenger chatbot that integrated into Ushahidi. There are over 7 million Facebook users in Kenya
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  • so this was a huge opportunity to engage a big part of the electorate.
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