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“Governments around the world recognise an urgent need to move away from expensive, bloated IT contracts, and to serve citizens with greater efficiency and accountability.

If developed with care, the emergent GovTech ecosystem, in which start-ups and innovative small and medium enterprises (SMEs) provide innovative technology products and services to public sector clients, could contribute to achieving these objectives. Thinking about GovTech (2019) introduces the concept of GovTech and identifies eight activities that policymakers can undertake to foster national GovTech innovation ecosystems and help to steer them towards positive outcomes for citizens and public administrators.

Thinking about GovTech is the first GovTech guide written for a fully international audience of policymakers. It offers examples of emerging international policy and programme design and urges policymakers to think carefully about local context and capacity for implementation.”

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