The following study is designed for two uses:
• As an overview of the new technologies and services built to enhance civic engagement to help
better understand the issues, impact and remaining challenges of this new ecosystem.
• As a practical guide to the new digital tools that could help citizens engage with any civic and
political organization, including governments, nonprofits, and activists.
After the presentation of civic technologies in its wider aspect from a US perspective, this report
will be narrowing the ecosystem to the new solutions aimed at improving citizen engagement