Evaluate impact

Demonstrating impact in the civic tech field can be hard. In this section of the guide, you will find tools that can be used by governments, organizations and communities to track performance, collect data and manage impact. In addition to resources for building monitoring and evaluating systems, you can explore databases to analyze public policy or researches on how entities and nonprofits that use tech and data are generating positive effects.  

A Simple Civic Tech Evaluation Canvas

It includes the questions we need to answer when creating a Civic Tech tool


We improve the effectiveness of international development efforts by understanding and encouraging what works using rigorous, actionable and engaging evidence.


Altmetrics are metrics and qualitative data that are complementary to traditional, citation-based metrics.

cat-icon 4 Crinan Street, London, United Kingdom

Assessing Civic Tech: Additional Tools & Resources

We have compiled and organized more detailed information on specific topics to help operationalize recommendations in the guides and provide links to useful articles, examples and existing evaluation reports we found in our research.

cat-icon Boston

Bologna Lab

This policy has the double ambition of coordinating different projects of urban regeneration, social innovation and collaborative economy while also working on the creation prototypes that will allow to strengthen the dialogue between all the collaborative forces active in the city.

cat-icon Bologna, Italy


Candid gets you the information you need to do good.

cat-icon 32 Old Slip, 24th Floor New York, NY 10005


Discover how citizens and governments are coming together around the world and how you can join them.

cat-icon 1110 Vermont Avenue Northwest, Washington, DC 20005, USA

Community Maturity Model

We developed the Community Maturity Model™ (CMM) to help organizations understand, plan for and assess the performance of community and social business initiatives.


When the path to social impact is unclear…we help you measure it

cat-icon Seattle, WA, USA

Ethics In Tech

Ethics In Technology works towards increased awareness around the ethical use of technology and seeks to make a positive impact through engaging the public at all levels of our society in conversation about these issues.

cat-icon Bay Area, CA, USA

Evaluation of Humanitarian Action Guide

The Evaluation of Humanitarian Action Guide supports evaluation specialists and non-specialists in every stage of an evaluation, from initial decision to final dissemination.

Foundation for Inclusion Impact Accounting service

Our mission is to empower changemakers and innovators to solve large-scale social problems — strategically and conclusively. We are world's only organization focused exclusively and relentlessly on the end game in social impact: what it will take to achieve ultimate success against the world's most stubborn challenges.