This book takes a close look at civic apps and general-purpose tech platforms and services.
A New City O/S: The Power of Open, Collaborative, and Distributed Governance (Brookings / Ash Center Series, Innovative Governance in the 21st Century)
If you are a professional researcher who wants to learn more about how to get started with designing your citizen science project, this is a good place to start
Citizenville: How to Take the Town Square Digital and Reinvent Government [Gavin Newsom, Lisa Dickey] on Amazon.com. *FREE* shipping on qualifying offers. “A fascinating case for a more engaged government, transformed to meet the challenges and possibilities of the twenty-first century.” —President William J. Clinton A rallying cry for revolutionizing democracy in the digital age
Democracy for Realists assails the romantic folk-theory at the heart of contemporary thinking about democratic politics and government, and offers a provocative alternative view grounded in the actual human nature of democratic citizens.